Reservations

Access

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The Kinosaki Onsen Ryokan Service Center provides a free shuttle bus for guests departing in front of Kinosaki Onsen Station. The bus runs from 12:30 to 18:00 in time with arrivals of limited express trains from Osaka and Kyoto. There is no reservation required to ride the bus.
Guests can also walk to Shinzan from Kinosaki Onsen Station. It is about a 25 minute walk.
For guests coming by car, Shinzan is about 25 minutes from the Kitakinki Toyooka Expressway's Tajima Airport IC.

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The Kinosaki Onsen Ryokan Service Center provides a free shuttle bus for guests departing in front of Kinosaki Onsen Station. The bus runs from 12:30 to 18:00 in time with arrivals of limited express trains from Osaka and Kyoto. There is no reservation required to ride the bus.
If there is no bus in front of the station, please inquire at the Kinosaki Onsen Ryokan Service Center across the street.

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25 minutes, 1.3 kilometers.

Room

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Basic rooms are 10 to 12 tatami mats in size. These rooms are all Japanese-style rooms. Smoking and non-smoking rooms are available. Basic rooms can sleep up to 4 guests.
Eight of the basic rooms have 2 semi-double beds. These rooms sleep up to 2 guests.
Shinzan also have 3 special Japanese/Western style rooms. These rooms also have two semi-double beds. These rooms sleep up to 2 guests.

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Shinzan is situated next to other buildings against a mountain, so there unfortunately are no views from guest room windows.

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There are toilets with bidets in the guest rooms. Only some guest rooms have showers.

Service

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Yes, please bring your luggage to the shop on the first floor. They are open from 7:00-10:00 and 15:00-21:00.

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Luggage can be stored at the reception desk before check in and after check out.
For 200 JPY a piece, you can also have your luggage sent to Shinzan via the Kinosaki Onsen Ryokan Service Center across from Kinosaki Onsen Station.

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There is free Wi-Fi in all guest rooms.

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There are wheelchairs for borrow in llimited quantities. Please inquire at the reception desk. There is a wheelchair-friendly slope at the inn entrance, but please note the entire inn is not barrier free.

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You can request a cake or special meal options in advance. Please note this will be a separate fee. Please call 0796-32-2855 for details.

Check In

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Check in is from 15:00 until 18:00. Please call 0796-32-2855 if you are running late. Check out is until 10:00.

Outdoor bath

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There are rental towels available for a fee, but you can also bring towels from your room.

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There are lockers.

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There are three parking lots. Each of them is free parking for the first 30 minutes. If you bring your parking pass to one of the seven bathhouses and show it to the reception desk, you can get 1 free hour of parking. The parking lots are located near Satono-Yu, Ichino-Yu, and Kono-Yu bathhouses.

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It depends on each shop, but usually they are open until 10:00 PM.

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You can receive your hot spring pass before check in time, the pass is valid starting at 14:00 on the day of check in. After check in you can use the towels from your guest room at the bathhouses. Please rent a towel at the bathhouses if you enter before check in.

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Shinzan's bath is free for all staying guests.

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You can use your hot spring pass from 14:00 on the day of check in until 15:30 on the day of check out.

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Here are the following walking times to each bathhouse:
Kono-Yu: 5 minutes
Mandara-Yu: 8 minutes
Goshono-Yu: 10 minutes
Ichino-Yu: 12 minutes
Yanagi-Yu: 13 minutes
Jizo-Yu: 16 minutes
Satono-Yu: 20 minutes

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Shinzan operates a free shuttle bus for guests. It departs outside the lobby. Please ask the reception desk for departure times, etc.

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Yukata are the clothing of choice in Kinosaki Onsen. Feel free to wear your yukata outside! Shinzan also provides wooden geta sandals for guests.

Payment

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We will take payment for all fees at the time of check out. We accept payment in either cash or credit card. For guests with coupons or certificates from travel agencies, please show them at the time of check in.

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We accept payment with VISA, MASTER, DINERS, AMEX, JCB, and most other major cards.

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We unfortunately do not accept e-commerce payment systems.

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For cash and credit card payments made at Shinzan, we can supply receipts. Please let us know the desired name to be written on the receipt at the time of check in. For payments not made at Shinzan such as online payments, vouchers, etc., we unfortunately cannot supply receipts. Please contact the third party from which you reserved your stay for a receipt.

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Consumption tax and service fees are included in the stay price. Hot spring taxes are billed seperately.
Hot spring taxes are as follows per one guest: adults 150 JPY tax + 280 JPY service/night, children 140 JPY/night.

Nearby Sightseeing

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Kinosaki Marine World is about 15 minutes by car.

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Buses and taxis can be used to get to Kinosaki Marine World. There is a bus stop near Shinzan for direct buses to Kinosaki Marine World.

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There is a convenience store about 10 minutes by walking from Shinzan.
Address: 372 Kinosakichō YushimaToyooka, Hyogo 669-6101
TEL:0796-29-4123

Stay

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Fees for child guests depend on age and other factors as described below:
7-12 years old
Please contact us. Fees differ depending on meal plans and the total number of guests.
Included in plans: Dinner (mini adult dinner), yukata, sleeping clothes, breakfast.

3-6 years old
11,000JPY/child
Included in plans: Kids' dinner, yukata, sleeping clothes, breakfast.

0-2 years old
2,200JPY/child
Yukata, sleeping clothes, and meals are separate fees. Please contact us to reserve them.

Yukata and sleeping clothes: 5,500JPY
Kids' lunch: 3,850JPY
Breakfast: 1,650JPY

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Shinzan unfortunately does not allow pets. We apologize for the inconvenience.

Cuisine

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Please inquire regarding allergies during the time of reserving your stay. We will notify the chef of your allergy needs. The chef will accommodate with other ingredients to the best of their ability. Please note that some ingredients and seasonings may still contain traces of certain foods.

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The dining hall is table and chair style.

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Dinner and breakfast will be served in the dining hall. Shinzan does not serve meals in guest rooms. Dining hall seating is table and chair style. Shinzan can prepare private rooms for groups dining together.

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For requests not pertaining to allergies for religious dietary restrictions, Shinzan's chefs will adjust the ingredients to the best of their ability. Please note that all meals are prepared in the same kitchen. Dishes are all washed in the same way regardless of ingredients, so there may be small amounts of allergic substances on food.
We require requests to be made in adavnce. Please inquire to the following:
Mail:info@shinzan-kinosaki.jp
TEL:0796-32-2855

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Guests staying multiple nights will have their meals adjusted by the chef.

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Crab season is every year from November 7 until the end of March. During this time, Shinzan prepares snow crab banquet meals for guests. Outside of this season, Kasumi crab is used in meals.

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Shinzan unfortunately does not allow outside food and beverages inside the dining hall. Baby food is an exception.

Toiletries

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There are hair dryers in the public bathing powder rooms and in guest rooms.

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Yes, please choose a pair of geta sandals at the shoes corner near the entrance. Please wear slippers inside of Shinzan.

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Guests receive an Shinzan original yukata robe, sash, coat, socks, toothbrush, razor, cotton set, hair brush, body towel, skin care set, bath towel, face towel, and basket to use during their stay.

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Shinzan has originally designed yukata for guests to wear in and outside of the inn. You can find these at the yukata corner.

Reservations

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Depending on the day and season, there are occasionally plans available for solo guests.

Others

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There is no curfew.